Privacy Policy — A Crepe Crew LLC

This Privacy Policy describes how A CREPE CREW LLC ("Company," "we," "us," or "our") collects, uses, and shares information about you when you visit our website at acrepecrew.com or submit an application for our financial services. Please read this policy carefully. By using our website, you agree to the collection and use of information as described herein.

1. Information We Collect

We collect information you provide directly to us, including when you complete a funding application, contact us via email, or submit our contact form. This information may include:

Full name and contact information (email address, mailing address)
Business name, business type, and business formation details
Financial information related to your funding application
Communications you send to us via email or contact form
Mobile phone number (only if voluntarily provided and SMS consent is given)

We also collect certain information automatically when you visit our website, such as your IP address, browser type, operating system, referring URLs, and pages visited. This information is collected via standard web server logs and analytics tools.

2. How We Use Your Information

We use the information we collect to:

Process and evaluate your funding application
Communicate with you about your application and our services
Send marketing and informational communications (with your consent where required)
Comply with applicable legal obligations
Improve our website and business operations
Detect and prevent fraud and unauthorized activity

3. SMS & Text Message Communications

SMS Program Disclosure

A CREPE CREW LLC operates an SMS messaging program to communicate with customers and prospective customers who have provided express written consent to receive text messages. Participation in this SMS program is entirely voluntary and is governed by the following terms:

Consent: We will only send SMS/MMS messages to individuals who have expressly opted in by checking the SMS consent checkbox on our contact form. This consent is obtained using an automated telephone dialing system (ATDS) for sending recurring marketing and promotional messages.
Message Frequency: Message frequency varies; you may receive up to 4 messages per month.
Message and Data Rates: Message and data rates may apply. Check with your wireless carrier for details about your plan.
Opt-Out: Reply STOP to opt out at any time. After opting out, you will receive one final confirmation message and will not receive further SMS messages.
Help: Reply HELP for assistance, or contact us at matt@acrepecrew.com.
Condition of Purchase: Consent is NOT a condition of purchase. You may apply for and receive funding without opting in to SMS communications.

For full SMS terms, please see our Terms & Conditions.

4. Information Sharing & Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

Service Providers: We may share information with trusted third-party service providers who assist us in operating our business (e.g., email delivery, website hosting), subject to confidentiality agreements.
Legal Compliance: We may disclose information where required by law, subpoena, court order, or other legal process.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Mobile Opt-In Data: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by applicable law. Funding application data is generally retained for the duration of any resulting business relationship plus the applicable legal record-keeping period. SMS opt-in and consent records are retained in accordance with applicable telecommunications regulations.

6. Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights & Choices

Depending on your jurisdiction, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information (subject to legal retention obligations)
Opt out of marketing communications at any time

To exercise these rights, contact us at matt@acrepecrew.com.

8. Cookies & Tracking Technologies

Our website may use standard cookies and similar tracking technologies to improve site functionality and analyze usage. You can control cookie settings through your browser preferences. Disabling cookies may affect certain website functionality.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

A CREPE CREW LLC
17470 BEAUJOLAIS CIR, EAGLE RIVER, AK 99577
Email: matt@acrepecrew.com